Privacy Policy

This Privacy Policy explains how Mont Clay Tech ("we," "us," and "our") collects, uses, and protects information from customers, website visitors, and people who contact us for home or business technology services.

Information We Collect

We may collect information you provide directly, including your name, phone number, email address, service address, business name, appointment details, support request details, and messages you send through our forms.

When needed to provide support, we may also collect relevant device, network, account, software, or troubleshooting details that you choose to share with us.

Payments

Payments may be handled by third-party payment processors. We may receive payment status, receipt, invoice, and transaction records, but we do not store full card numbers on this website.

How We Use Information

• Respond to questions and service requests.
• Schedule visits, remote support sessions, consultations, and follow-ups.
• Provide home tech support, business tech support, websites, consulting, and related services.
• Send confirmations, reminders, invoices, receipts, and service updates.
• Maintain internal business records and improve our services.

Remote Support

If you join a remote support session, only share screens, camera views, or information you are comfortable showing to a technician. We use remote support information only to help with the issue you requested.

Sharing Information

We do not sell your personal information. We may share limited information with trusted service providers that help us operate, such as payment processors, scheduling tools, email or messaging providers, hosting providers, and business software systems. We may also share information when required by law or to protect our rights, customers, or services.

Data Security

We use reasonable administrative, technical, and practical safeguards to protect information. No website, email system, or internet-connected service can be guaranteed perfectly secure, so please avoid sending passwords, full payment details, or highly sensitive information through ordinary contact forms.

Your Choices

You can ask us to update, correct, or delete information where appropriate by contacting us. Some records may need to be kept for legal, accounting, security, or service-history reasons.

Policy Updates

We may update this policy as our services change. The effective date above shows when this version became active.

Contact

Questions about privacy can be sent to [email protected] or by calling/texting 870-821-3545.